Supply Master - Delivery Zones & Shipping Fees
Supply Master offers delivery options based on your location, order value, product type, item size, and fulfilment requirements. Delivery options and charges are shown automatically at checkout after you enter your delivery location. Some orders may qualify for free delivery, while bulky or special-handling items may require a separate delivery quote.
Greater Accra Core
Greater Accra Core covers central Accra and Tema delivery locations where standard delivery can usually be completed faster.
| Order Value | Delivery Fee |
|---|---|
| GH₵0 to GH₵499.99 | GH₵30 |
| GH₵500 and above | Free delivery |
Greater Accra Extended
Greater Accra Extended includes locations outside the central delivery area, including:
- Peduase
- Brekuso
- Aburi
- Prampram
- Shai Hills
- Ningo
- Afienya
- Dodowa
- Ayikuma
- Adjen Kotoku
- Medie
- Amanfro
- Kasoa
| Order Value | Delivery Fee |
|---|---|
| GH₵0 to GH₵999.99 | GH₵40 |
| GH₵1,000 and above | Free delivery |
Zone A Doorstep Delivery
Zone A covers selected regional cities where Supply Master offers structured doorstep delivery.
Zone A — Pay on Delivery
Pay on Delivery is available for eligible Zone A orders up to GH₵1,000.
| Order Value | Delivery Fee | Payment Requirement |
|---|---|---|
| GH₵0 to GH₵999.99 | GH₵50 | Pay on Delivery may be available |
Zone A — Payment Before Delivery
For Zone A orders above GH₵1,000, payment terms may change based on order value.
| Order Value | Delivery Fee | Payment Requirement |
|---|---|---|
| GH₵1,000 to GH₵1,999.99 | GH₵70 | Payment before delivery |
| GH₵2,000 and above | Free delivery | Payment before delivery |
Nationwide Delivery
Nationwide delivery is available for customers outside Greater Accra Core, Greater Accra Extended, and Zone A doorstep delivery locations. This option is usually prepaid and may be routed through public transport or regional delivery partners.
| Order Value | Delivery Fee |
|---|---|
| GH₵0 to GH₵499.99 | GH₵70 |
| GH₵500 to GH₵999.99 | GH₵90 |
| GH₵1,000 to GH₵1,999.99 | GH₵120 |
| GH₵2,000 to GH₵2,999.99 | GH₵150 |
| GH₵3,000 to GH₵4,999.99 | GH₵200 |
| GH₵5,000 to GH₵6,999.99 | GH₵250 |
| GH₵7,000 to GH₵7,999.99 | GH₵300 |
| GH₵8,000 and above | GH₵350 |
Heavy & Special Handling Items
Some products require special delivery handling because of their size, weight, fragility, product type, or delivery complexity. This may apply to items such as:
- Bulky equipment
- Heavy machinery
- Large appliances
- Fragile products
- Special-order products
- Supplier-dependent products
- Items requiring site delivery or special coordination
For these items, delivery charges may differ from standard delivery rates.
Heavy & Special Handling — Greater Accra
| Order Value | Delivery Fee |
|---|---|
| GH₵0 to GH₵999 | GH₵250 |
| GH₵999.01 to GH₵1,999 | GH₵300 |
| GH₵1,999.01 to GH₵2,999 | GH₵350 |
| GH₵2,999.01 to GH₵3,999 | GH₵400 |
| GH₵3,999.01 to GH₵4,999 | GH₵450 |
| GH₵4,999.01 and above | GH₵500 |
Heavy & Special Handling — Kumasi & Takoradi
For heavy or special-handling orders going to Kumasi or Takoradi, delivery may be quoted separately.
Heavy & Special Handling — Zone A
For heavy or special-handling orders going to Zone A cities, delivery may be quoted separately.
Heavy & Special Handling — Nationwide
For heavy or special-handling orders outside Greater Accra and Zone A cities, delivery may be quoted separately.
Important Delivery Notes
Delivery options are shown automatically at checkout based on:
- Delivery location
- Order value
- Product type
- Product size and weight
- Supplier availability
- Fulfilment readiness
- Handling requirements
- Payment eligibility
Some products may require additional delivery coordination before dispatch.
Delivery timelines may also be affected by:
- Supplier availability
- Order confirmation time
- Public holidays
- Weekends
- Delivery partner availability
- Customer response time
- Product handling requirements
- Regional transport schedules
Free Delivery
Free delivery may apply to selected orders depending on location and order value.
| Zone | Free Delivery Threshold |
|---|---|
| Greater Accra Core | GH₵500 and above |
| Greater Accra Extended | GH₵1,000 and above |
| Zone A Doorstep Delivery | GH₵2,000 and above, prepaid |
Free delivery does not automatically apply to all products. Heavy, bulky, fragile, special-order, or supplier-dependent items may require a separate delivery fee or quote.
Summary
- Greater Accra Core: delivery within 24 hours
- Greater Accra Core delivery fee: GH₵30 below GH₵500, free from GH₵500
- Greater Accra Extended: delivery within 48 hours
- Greater Accra Extended delivery fee: GH₵40 below GH₵1,000, free from GH₵1,000
- Zone A includes Kumasi, Takoradi, Tarkwa, Cape Coast, Sunyani, and Ho
- Zone A Pay on Delivery may be available for eligible orders up to GH₵1,000
- Zone A prepaid delivery is GH₵70 from GH₵1,000 to GH₵1,999.99
- Zone A prepaid delivery is free from GH₵2,000
- Nationwide delivery is available via public transport or coordinated regional delivery
- Nationwide delivery requires payment before delivery
- Heavy and special-handling items may have separate delivery rates or quote-on-request options
- Final delivery options are confirmed automatically at checkout based on your order and delivery location
